📢Warm Tip: Please only come for pickup after receiving our "Ready for Pickup" email. If needed, feel free to contact us at hi@mvliquor.com.au or 0478 007 891 to confirm, as some items may require transfer from our warehouse. Thank you for your understanding!

 

Malvern Valley Liquor provides Free Shipping service for orders over $300 in VIC and $500 in other states excluding NT in Australia

For order above $300 in VIC and $500 in other states with a free shipping discount, we primarily use Sendle or Australia Parcel Post for deliveries if the order value is under $1,500.

The following two products are not eligible for the free shipping offer：

Lychee Gold Cider Low Alc 1.15% 330ml x 24pk

Lychee Gold Cider Premium 8% 330ml x 24pk 

 

Kindly note that our website quote one delivery fee per state per weight category, primarily based on deliveries to state capital cities. If you reside in country area, you may need to cover the extra delivery cost post-order submission. Alternatively, if you prefer not to proceed with this surcharge, we'll refund your payment and cancel your order. For orders exceeding 30kg, additional postage charges may apply to cover our costs.

Courier Options for deliver:

1. By default, we primarily use Australia Parcel Post for deliveries if the order value is under $1,500. Extra Cover can be purchased for $1.95 for each additional $100 of cover up to a maximum covered value of $5000.

2. Australia Express Post are also available at checkout for extra cost. Extra cover costs $0 for the first $100 of cover and $2.50 for each subsequent $100 of cover (above $100 included cover) up to $5000.

3. For orders more than 2 dozen, we normally use E-go/Hunter Express, and insurance cover up to $2,000.

4. TNT Express is also available for next day delivery. Quotes can be obtained at https://www.tnt.com.au/easysend/. Contact us to find out more.

Please note that we primarily use Australia Parcel Post for deliveries. Sendle, Express Post and TNT Express are also available at checkout. Customers may indicate their preferred courier, but all matters related to delivery, including tracking and delivery issues, should be addressed directly with the courier. We will assist and provide necessary information to ensure a smooth delivery experience.

For higher value orders, typically at $300 or above, we highly recommend you buy extra cover. 

 

If customers require a refund of delivered items for other personal reason which is out of our refund policy, customers are responsible for covering the return shipping fees. 

Return Shipping Costs: You will need to pay for the return shipping. For your peace of mind, we suggest using a shipping method that allows you to track your package and consider getting shipping insurance. This way, you’re protected if the package is lost or damaged on its way back to us. Unfortunately, we can’t take responsibility for items that are lost or damaged during return shipping.

 

Please feel free to contact us for more options or any question. Call on 0478 007 891 or 03 9569 8825, or email via hi@mvliquor.com.au.